Privacy Policy
Modern Mind Therapy — https://modernmindonline.com
Please read this Privacy Policy carefully and in its entirety before using https://modernmindonline.com (hereinafter referred to as the "site").
This Privacy Policy describes the personal information we collect, what it's used for, and the measures we take to protect it.
This Privacy Policy does not address or govern the collection, maintenance, use, or disclosure of any protected health information. Additional information about your rights with respect to your protected health information is available in the HIPAA disclosure statement available at https://modernmindonline.com or directly from Modern Mind Therapy.
The Site and its content are owned by Modern Mind Therapy. We are committed to protecting your Personal Information and will only collect or use your Personal Information in accordance with the Privacy Policy herein. By using our website and/or electing services, or otherwise signing up to receive Modern Mind Therapy's emails, social media posts, blog posts, forms, and/or website materials (hereinafter collectively referred to as the "Site, Services, and/or Products"), you voluntarily agree to be bound by this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at [email protected]. If you do not agree with the terms of this Privacy Policy, you shall not use or browse the Site.
Definitions
- "Company", "We", "I", "Our", or "Us" means Modern Mind Therapy and modernmindonline.com.
- "Content" means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Modern Mind Therapy or https://modernmindonline.com, and any and all written or downloadable material viewed, or otherwise offered on https://modernmindonline.com, such as blog posts, graphics, documents, information, and materials.
- "Personal Information" means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behavior, etc.
- "Site, Services, and/or Products" means modernmindonline.com, Content, services, email list, social media posts, blog posts, guides, forms, and/or website materials available on the Site.
- "Site" means https://modernmindonline.com and any and all of the Company's associated pages, tabs, landing pages, forms, or sub-pages.
- "You" or "Your" means the user, customer, or viewer of the Site.
Personal Information We May Collect
Personal Information you provide: When using the Site, and in filling out forms, providing comments, or contacting us, you may be asked to enter your name, email address, website address or mailing address. We use this information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request and within the protections of federal and state confidentiality laws. At your request, we may contact you via email in the future to notify you about new services or changes to this privacy policy.
Personal Information automatically collected: Through use of the Site, the Company may use data collection technology, such as Google Analytics (hereinafter referred to as the "Data Collection Companies") to collect non-identifying information related to your use of the Site. Generally speaking, this includes information about your Site behavior. The Data Collection Companies also provide us with information about what type of device or software you use, and whether you view the Site on mobile, tablet, or desktop. We collect this information for statistical purposes only and to improve the viewer experience.
How to Update Your Personal Information
If the Personal Information we have collected about you is incorrect or incomplete in any way, or you would like to update what we have, please contact us at [email protected]. We will make the appropriate corrections when notified, as long as the corrections requested to be made are not incorrect or fraudulent in any way.
When We Collect Personal Information
We collect Personal Information from you when you fill out our contact form, sign up for emails, and/or enter any Personal Information on the Site. If you're just viewing the Site, you won't be required to provide personal information to browse.
If you sign up to receive any emails or services from the Company, you will automatically be added to our email list to receive email messages from us. You can unsubscribe at any time by clicking "unsubscribe" at the bottom of each email. If you have any questions, or difficulty unsubscribing, email us at [email protected] to be unsubscribed from future messages.
Text Messaging: If you provide your phone number and consent to receive text messages from us, we may send you appointment reminders, updates, or other communications via SMS. You can reply STOP to opt-out of future messaging and reply HELP for more information. Message and data rates may apply.
How We Use Your Personal Information
When using the Site, Services, and/or Products, we may use the Personal Information we collect in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our Site in order to better serve you.
- To allow us to better serve you in response to your customer service requests.
- To send periodic emails regarding the Site, Services, and/or Products.
When & How We Share Personal Information With Third Parties
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you request otherwise, we may contact you via email in the future to notify you about new services or changes to this privacy policy.
We may also release Personal Information when its release is appropriate or necessary to comply with the law, enforce our Site policies, this Privacy Policy, or to protect our rights or others' rights, property, or safety. All such uses or release of information will be made in compliance with all applicable federal and state confidentiality laws.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you make your personal information available to third parties through our Site, Services, and/or Products, Modern Mind Therapy is not responsible for any unauthorized use by that third party. It's also important to note that we do allow third-party behavioral tracking.
How We Protect Your Personal Information
We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information. We also use data encryption through our SimplePractice and GoDaddy contact forms.
Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, Services, and/or Products, you acknowledge that Modern Mind Therapy and its staff and independent contractors may access your Personal Information.
How We Use 'Cookies' & Social Media Pixels
Cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Compile aggregate data about site traffic and site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. While you may disable the use of cookies through your browser's settings or options page, you may lose some of the features and functionality of the Site, Services, and/or Products, as cookies are necessary to help track and enhance your experience on the Site.
Third-Party Links
Occasionally, at our discretion, we may include third-party links to articles/blogs/sites on our Site. These third-party sites may or may not have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites and/or their privacy policy (or lack thereof). Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about any issues you experience with linked-to sites by emailing us at [email protected].
Password Privacy
While using the Site, Services, and/or Products, you may create a username and/or password for login. It is your responsibility to keep the username and password safe. You are also responsible for any actions which occur through the use of your username/password, whether completed by you directly or through the use of your account. Please log out at the end of each session to prevent any unauthorized use of your account or login information. We are not responsible or liable for any loss or damages as a result of your failure to protect your login information or your unauthorized sharing of same.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for you. We are not currently using Google Ads on the Site. We have implemented the following through Google Analytics: Demographics and Interests Reporting.
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. To opt-out of Google Ads: You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
California Privacy Rights Notice
This California Privacy Rights notice applies to residents of the State of California. This notice supplements the information contained in our Privacy Policy and describes your rights under the California Consumer Privacy Act and California Privacy Rights Act.
Personal Information We Collect
We may collect the following categories of personal information:
- Identifiers such as name, email address, phone number
- Contact information submitted through forms
- Insurance information if voluntarily provided
- Therapy preferences or service requests
- Internet or network activity such as website usage data
- General location information derived from IP address
We collect this information directly from you when you:
- Submit a contact form
- Request an appointment
- Upload documents
- Communicate with us
- Use our website
Text Messaging
We may use SMS to send appointment reminders, reply to your questions, or send you a contact form to request an appointment. Texting us or providing your number means you agree to our SMS terms. Msg & data rates may apply.
How We Use Personal Information
We may use personal information to:
- Respond to inquiries
- Schedule appointments
- Provide counseling services
- Match clients with therapists
- Improve website functionality
- Maintain security
- Comply with legal and ethical obligations
We Do Not Sell Personal Information
Modern Mind Therapy does not sell, rent, or share your personal information for advertising or marketing purposes.
We also do not use your information for cross context behavioral advertising.
Your California Privacy Rights
If you are a California resident, you may have the right to:
- Request access to the personal information we collect
- Request deletion of your personal information
- Request correction of inaccurate information
- Request information about how data is used
- Limit use of sensitive personal information
- Opt out of sale or sharing of personal information
- Not receive discriminatory treatment for exercising your rights
Sensitive Personal Information
We may collect sensitive personal information only when voluntarily provided. This may include:
- Health related information
- Insurance information
- Counseling preferences
This information is used only to provide services and is not used for advertising purposes.
How to Submit a Privacy Request
California residents may submit a request by contacting us:
- Email: [email protected]
- Website: https://modernmindonline.com
Please include:
- Your name
- Your request type
- How you would like us to respond
We may need to verify your identity before processing your request.
Response Time
We will respond to verified requests within the timeframe required by California law.
Authorized Agents
You may designate an authorized agent to submit a request on your behalf. We may require verification of both:
- Your identity
- The agent's authorization
Changes to This Notice
We may update this California Privacy Rights notice periodically. Updates will be posted on this page with a revised effective date.
Contact Information
Modern Mind Therapy
If you have questions about your California privacy rights, please contact us using the information above.
Therapy services in California are provided by Modern Mind Therapy.
